Basic Information:

ISQSH Certified Healthcare Quality Manager (CHQM) is a senior management professional in healthcare industry who formulates the healthcare quality strategy for the organization and oversees its implementation. A Certified Healthcare Quality Manager (CHQM) is the one who demonstrates leadership skills, change management skills and technical quality management expertise. Certified Healthcare Quality Manager (CHQM) has a very good understanding of healthcare processes and process improvement methodologies like Lean Six Sigma. They are also expected to have very good understanding of healthcare standards including Joint commission, ISO, DNV etc. Implementing accreditations and reviewing effectiveness will also be a part of the responsibilities of a Certified Healthcare Quality Manager (CHQM).


ISQSH Certified Healthcare Quality Manager (CHQM) Exam consists of 100 Multiple Choice Questions (MCQ) and 2 Essay type written responses each around 200 words based on case studies, Project coaching scenario and Strategy formulation, 4 hours exam, to assess the candidate’s understanding of the CHQM Body of Knowledge and proficiency. Candidates have to score minimum 70% to pass the Examination.

Candidate Eligibility Requirements:

ISQSH Certified Healthcare Quality Manager (CHQM) requires a minimum work experience of 8 years in healthcare industry. Proof of employment in healthcare industry needs to be submitted while applying for the exam (As per Global Industry Classification Standard Healthcare industry includes Healthcare services – Hospitals and Clinics, Biomedical industry, Pharmaceuticals industry, Biotechnology and Life Sciences.)

Recertification Requirements:

ISQSH Certified Healthcare Quality Manager (CHQM) needs to be recertified every 3 years by passing a simple online test available on the ISQSH website covering the entire CHQM Body of Knowledge. The recertification test consists of 50 questions and the passing score on the test will be 70%. In case candidates do not take the recertification within the due date or if they do not pass the recertification test, they need to be certified again by taking the full exam again. The objective is to ensure that the candidate maintains the same proficiency over the years.

Examination Dates:

All ISQSH Certification Examinations are available throughout the year. The Exams are administered online through proctored third party testing agencies. Kindly write to us at for more information.

Certification Fees:




Examination Fees

GBP 300

GBP 350

Retake Fees

GBP 250

GBP 300

Recertification Fees

GBP 75

GBP 75